ABOUT DEXTER

I am the operator founders call when clarity runs out.

I step in to bring structure, make decisions, and ensure execution actually happens — so the business runs without you chasing it.

I work with service businesses across AU, US, and beyond.

BACKGROUND

10 years in operations. Now I bring that to founders who need it most.

I spent a decade operating inside enterprise environments — leading teams at Optum and UnitedHealthcare, building reporting systems, and managing the kind of complexity most small businesses never encounter.

That is where I learned what structured operations actually looks like when it works.

Most founders do not have that. They grow on instinct, memory, and disconnected tools — until it breaks.

That is where I come in.

10+ years in operations across enterprise and founder-led businesses

Managed a 16-person operations team

Worked with AU/US clients across service, consulting, and tech

WHY I DO THIS

I step in when operations start drowning the business.

I’ve seen it too many times: founders getting pulled into the chaos they built. Workflows breaking. Teams drifting. Money leaking through gaps no one is watching.

The business grows. But the systems don’t.

At some point, instinct and effort stop being enough.

That’s where most people reach for another hire. Another tool. Another layer of complexity.

It doesn’t fix the problem.

What they actually need is someone who can walk in, see what’s broken, and take control of execution.

That’s what I do.

WHAT CLIENTS SAY

In their own words.

"He's one of the most organized, proactive, and communicative people I've managed. He built out our Notion workspace, created SOP libraries, designed onboarding docs, and mapped workflows across a remote global team. You never had to chase him."

"Dexter also picked up a wide range of AI tools while working with us and wove them into his daily workflows. That skill set is incredibly valuable and hard to find right now."

Dave Wang

Founder

"He didn't just do the job, he actually understood what we were trying to achieve and made it easier for the whole team to get results."

Alfi Ismail

Director

"He anticipated needs before I even asked and created systems that gave me back my sanity and my weekends. A genuine gem in the operations world."

Danielle P.

Founder

BUILT FOR GLOBAL TEAMS

Enterprise-grade operations. Built for global teams.

Working with me isn’t a compromise — it’s leverage.

Clear communication and strong alignment with AU and US business environments

Enterprise operations experience applied to founder-led businesses

Reliable time zone overlap for real-time execution

High-leverage support without the overhead of a full internal hire

SYSTEMS I OPERATE IN

Notion · ClickUp · Monday.com · GoHighLevel · Google Workspace · Slack · Make.com · Zapier · Claude Code · And more

WHAT HAPPENS WHEN I STEP IN

Here is what changes when I come in.

Most founders feel the difference within the first two weeks. Here is what that typically looks like.

WEEK 1

Diagnosis

I map your current workflows, identify ownership gaps, and get a clear picture of where execution is breaking.

WEEK 2

Structure

Systems start going in. Ownership gets assigned. Your team knows what they are responsible for without you explaining it.

WEEK 3

Execution

Tasks move without chasing. Reporting starts flowing. You stop being the bottleneck for everything.

ONGOING

Clarity

You lead. I run the back end. Weekly reporting keeps you informed without pulling you into the weeds.

The goal is simple — you should be able to step away from your operations for a week and nothing falls apart.

NEXT STEP

If your operations are becoming the bottleneck, fix it.

Start with a 20-minute call. We will look at what is breaking, what is missing, and whether I am the right person to step in.

If it makes sense, we move forward. If not, you leave with clarity.

Or connect on LinkedIn